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Oct

Time Capsule Memorial Web Site Launches, Shames Apple

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Enterprising Apple customers unhappy with the inexplicable death of their Time Capsules have taken matters into their own hands and launched a dedicated web site to record and discuss their experiences. It’s called The Apple Time Capsule Memorial Register, and it’s hauntingly beautiful. The site has been created to provide a central support hub for Time Capsule customers who have suffered the sudden death of their devices, but feel neglected or ignored by Apple, which has yet to acknowledge there’s even a problem. It seems the main culprit in most cases of Time Capsule Death are fried capacitors. Users are reporting that the lack of adequate ventilation/cooling in the Time Capsules causes the capacitors to run very hot and, eventually, die. For affected customers, “eventually” turns out to be approximately 18 months. Here’s the introduction from the site: Your Apple Time Capsule has died.

Tags: about, ads, almost, apple, Apple I, apple-com, art, block, business, case, cases, cat, ces, computers, customers, devices, event, fail, fee, feed, god, hardware, image, iphone os, liver, mod, nes, new, old, pink apple mac laptops, post, pre, product, ram, rap, release, reporting, search, storage, Support, time, update, Web, wrong

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Aug

Five More Apple Retail Flops

Posted by Published in 20, 21, 3d, ALI, Alert, Cult of Mac, IL, MIT, Object, Web, about, ad, ads, app, apple, apple retail, apple stores, applecare, art, att, book, books, business, buy, car, card, case, ces, contact, cost, custom, customers, db, design, desktop, display, ds, ea, ears, event, events, feed, genius, god, green, history, holiday, hp, iPhone, iPod, icon, imac, image, install, lines, liver, mac, mad, mod, money, movie, nes, netbook, new, notebook, old, one to one, online, open, opinion, os, pic, pics, post, pre, procare, process, purchase, ram, retail, screen, space, store, stores, system, time, traffic, ui, website

As we discussed yesterday , there have been quite a few instances where Apple’s retail plans have been re-evaluated or changed to meet the needs of the business or traffic in the store. Without further ado, here’s the final installment of my Top 10 Apple Retail Flops. If you missed the first half, you can read it along with the great commentary here. One to One This service, originally called ProCare when it was launched many years ago, has evolved and evolved and evolved more times that we can count. Originally offering simple one hour personal training sessions on whatever a customer wanted, the service transitioned into more outline oriented topics, including generic Getting Started and Moviemaking Basics type sessions. Customers were eventually limited to one appointment per week and were given a nice book to track all of their notes from the sessions. The cost of these notebooks were expensive and were eventually replaced by a series of cards containing the One to One curriculum.

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Aug

Rumor Has It: Snow Leopard Getting Early Release

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The seeding yesterday by Apple of version 10A433 of Snow Leopard, which is presumed the Golden Master edition of the upcoming OS iteration, has led many to believe that Cupertino will be pushing the official launch date of the software up. The official line was, and always has been, that Apple would ship 10.6 on an unspecified date in September, but many Apple news and rumor sites are reporting that the date will in fact be much earlier, according to their various sources. While there is some speculation that Snow Leopard could be arriving as early as Aug. 24, the money is on John Gruber’s proposed launch date of Aug. 28, since he has a good track record with this sort of thing. Backing up Gruber is MacDailyNews , which claims to have heard the same date from multiple independent sources. If it were to launch on that earlier date, it would beat Windows 7 out of the gate by a considerable margin of nearly two full months, with Microsoft’s latest entry sporting a street date of Oct. 22. It would also score points with consumers, since software hardly ever beats its stated release time frame. Snow Leopard currently sits high atop the Amazon.com sales rankings , with the individual and family pack sitting at spots two and three, respectively

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Aug

Five Apple Retail Flops

Posted by Published in 20, 21, 3d, ALI, Cult of Mac, IL, Macworld, Object, Retail Stores, Support, Web, about, ad, ads, app, apple, art, att, business, cat, ces, colors, contact, custom, customers, db, deal, demo, ds, ea, ears, education, efi, environment, event, events, feed, functional, genius, god, growth, heat, history, hp, iPhone, iPod, iPod Touch, icon, image, keynote, liver, location, loo, mac, mad, microsoft, mod, movie, movies, nes, new, old, open, opening, os, phone, pic, picture, post, pre, presentation, process, ram, retail, return, rts, sale, screen, space, stand, store, stores, stream, tea, time, traffic, ui, website

As Microsoft proudly ventures into the retail world that has already seen quick entrances and exits by other vendors like Gateway and Dell, many Apple fans are looking towards the new Microsoft stores with mixed feelings. Some of the more dedicated fanboys are quick to call Microsoft a copycat (and perhaps rightly so), but one thing that is certain is that retail is a tricky environment where you can quickly sink or swim. With Microsoft’s first retail stores right around the corner, I wanted to look at some instances in Apple’s retail history where it, for better or for worse, missed the mark. EasyPay With the stores seeing more traffic every year, Apple devised an innovative way to maintain more personal experiences with Specialists while also keeping traffic moving as quick as possible. The EasyPay solution, based on Windows CE, is a mobile device that functions as a Point of Sale (POS) for Specialists to use in completing a customer’s transaction. While more advanced functionality has been added to these devices over time, including support for education discounts, split tender, and the like, the devices are still plagued by their lack of speed and reliability. Turning a negative into a positive, these devices were the first to allow customers to receive their receipts via email, which for those who have tried it, is super convenient. The question remains though, why has Apple not embraced the iPhone or iPod touch as a device to replace the bulky EasyPays? Colored Shirts One of the unique things many realize when visiting an Apple Store is how the employees stand out. For the first six years, Apple employees wore similar colored shirts that sometimes were differentiated by phrases or titles pertaining to an employee’s speciality. Though in more recent times, as Apple has shifted towards segmenting their store into different “zones,” Apple has moved towards having employees wear colored shirts that are unique to their position. Specialists are found in light blue shirts while Creatives and Geniuses are prominently wearing dark blue. The rhyme and reason behind this could be one of two paths, making it easier for managers to quickly see where employees are located and/or to allow customers to easily determine which employee might be best to assist them based on their situation

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Nov

iPhone vs. Stone

Posted by RonZed Published in Images, hadshot images, hadshot mac, hadshot pictures

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Tags: apple i phone, apple iphone 3g, bolder, changeable memory cards, cideocall, computer technology, fail, funny, Images, iPhone, latest computer technology, lmao, lol, mms, pic, rock, rofl, stone, touchscreen, video recording

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Nov

Because everybody wants one, and everybody needs one.

Posted by RonZed Published in Apple Laptops, Apple News, Get a Mac, Images, apple ads, apple-macbook, art, hadshot images, hadshot mac, hadshot macbook, hadshot pictures, macbook

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Tags: Add new tag, apple, apple computer, apple mac, apple mac computers, apple mac laptops, computers, fail, Images, laptop, latest computer technology, lmao, lol, Mac + Computers, macintosh computers, rofl

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Oct

The horror… the horror…

Posted by RonZed Published in Cult of Mac, Humor, Images, apple, apple product placement, hadshot images, hadshot mac, hadshot macbook, hadshot pictures

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Tags: apple computer, apple fail, computer monitors, computer mouse, computer parts online, computer speakers, computer store, computer technology, epic fail, fail, fail lol, gaming computer, gaming computers, image, Images, latest computer technology, lmao, lol, Mac + Computers, macintosh computers, mega fail, os fail, photo, pic, play ipod on computer, rofl, watch tv on the computer, windows fail

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Time Capsule Memorial Web Site Launches, Shames Apple

Five More Apple Retail Flops

Rumor Has It: Snow Leopard Getting Early Release

Five Apple Retail Flops

iPhone vs. Stone

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